Frequently Asked Questions

Absolutely. Our Stay Strong Program is designed for patients who’ve finished therapy but want to continue building strength, mobility, and confidence.

Yes—and we welcome you. Many of our patients come to us after “nothing else worked.” We listen, we adapt, and we stay with you.

Absolutely! We will provide you with the proper documentation to submit to your insurance company.

We are currently working towards making our client reimbursement even easier through a partnership with a company called ReImbursify, where you will soon be able to use a link within our patient portal to complete this in a few easy clicks!

Nope! In Texas, you can see a physical therapist directly for up to 10 business days without a referral. We can start with an initial evaluation and guide you from there.

In the state of Texas, you can currently see a Physical Therapist without referral for a short period of time, about 2 weeks, before requiring a referral to continue treatment. We’re happy to conduct the Initial Evaluation and subsequent treatment, but since most people benefit from care for more than 2 weeks, we would like you to contact a licensed provider for a PT referral after the initial visit so that we can treat you without interruption.

We are out-of-network for most insurance plans, except Medicare. We provide a superbill so you can submit for reimbursement. Our goal is to focus on care—not paperwork.

We are an out-of-network provider unless coming to us through Medicare. What that means is that seeing us can count toward your deductible, and our services are covered or partially covered by some insurance plans after your deductible is met. After each session, we will provide what is called a “super-bill”, which is essentially an itemized receipt for the session, which you will then send to your insurance provider for reimbursement.

Two easy ways:

1. Schedule a free phone consult
   
2. Book an initial evaluation online

 We’ll guide you through the rest—no referral or guesswork required.

We serve all ages—from infants in our intensive pediatric programs to aging adults in our Medicare care and balance-focused therapy. If you move, we can help.

We help with:

• Post-surgery recovery
• Sports injuries
• Chronic pain
• Neurodevelopmental delays
• Stroke recovery
• Movement disorders
• Balance issues

 And more. If you’re unsure, schedule a free consult—we’ll help you find the right fit.

It’s a focused, goal-driven program—like Project Walk—for kids with developmental challenges. Sessions are longer and more frequent, with highly personalized care that’s often donor-funded.

Everything.

• You’ll always work 1-on-1 with your therapist (not a tech).
• We deliver hands-on, concierge-level care.
• We build personalized plans, not one-size-fits-all programs.
• Our nonprofit model makes services accessible through donor and grant support.