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(512) 829-4485 | 120 Frog Pond Lane, Dripping Springs, TX 78620

Privacy Policy

1. Your Privacy Matters

At Fortis Therapy Center (“Fortis,” “we,” “our,” or “us”), your privacy and trust are fundamental to our relationship. We are committed to protecting your personal health information and ensuring transparency about how it is collected, used, and shared.

2. Information We Collect

We collect and maintain the following types of information:

  • Health Information (under HIPAA): Medical history, diagnoses, treatment notes, evaluation results, insurance, and payment data.
  • Personal Information: Name, address, phone number, email, emergency contact, date of birth, and other identifiers.
  • Digital Interaction: Data through our website or patient portal (e.g., appointment scheduling, forms, messages).

3. How We Use Your Information

Your data is used for:

  • Treatment planning and care delivery
  • Coordination with other healthcare providers (with your consent)
  • Billing and payment processing
  • Health operations (e.g., internal evaluation, care improvement)
  • Communications about your care, programs, and appointment reminders
  • Legal and regulatory compliance

4. How We Protect Your Information

Fortis maintains strict administrative, technical, and physical safeguards in compliance with HIPAA and Texas state law. This includes:

  • Encrypted data transmission (e.g., patient portal via PT Everywhere)
  • Secure record storage and access limitation
  • Regular staff training on confidentiality and privacy protocols

5. Your Rights Under HIPAA & Texas Law

You have the right to:

  • Access and request a copy of your health records
  • Request corrections to your records
  • Request restrictions on how your information is used
  • Receive an accounting of disclosures
  • File a complaint without retaliation

To exercise your rights, please contact our Privacy Officer at:
📧 mkapchinski@fortistherapycenter.org
📍 120 Frog Pond Lane, Dripping Springs, TX 78620
📞 (512) 829-4485

6. Third-Party Tools and Services

Our website and patient portal may use tools such as Google reCAPTCHA or analytics services. These tools collect limited technical information for security and performance purposes and are governed by their respective privacy policies.

We never sell, rent, or disclose your personal data for marketing purposes without your explicit consent.

7. Minors’ Privacy

We are especially committed to protecting children’s health information. Parents or legal guardians control the disclosure and access to pediatric patient data, in compliance with Texas and federal law.

8. Changes to This Policy

We may update this Privacy Policy periodically. The most current version will always be posted at https://fortistherapycenter.org. Material changes will be communicated directly if you are an active patient.

9. Questions or Concerns?

Please reach out to us with any questions about this policy or your rights. We’re here to provide clarity and ensure your information is protected—because what makes you strong should never feel vulnerable.